1. Who is MaxGenics?
MaxGenics is a company dedicated to providing the highest quality supplements to help individuals reach the utmost in human excellence—whether that’s excellence in the bedroom, the gym, the office, or elsewhere.
At MaxGenics we have a simple mission: “To provide you with superior nutritional supplements to help you reach—and break through—your genetic potential.”
2. How do I get my money back if I’m not satisfied?
If you’re not happy with your product for ANY reason, simply call our customer service department within 90 days to receive a full refund.
3. What hours is your call center open to answer questions I may have?
We’re open Monday – Friday from 9 am to 11 pm EST and Weekends 12 pm to 7 pm EST. You can reach us at 1-800-310-3469.
4. Once I place my order, will anything else be sent or billed to me in the future?
No. You will only be billed for what you order on any given day, and nothing more. You will only be shipped the products that you order. Rest assured, you’ll NEVER be automatically billed for anything.
5. What methods of payment do you accept?
We accept all major credit cards except for American Express. We also accept Paypal.
6. What shipping methods are available to me?
We use USPS for all of our shipping needs.
7. How can I track my shipment?
An email will be sent to you with your tracking information within 1-3 days of your order. If you can’t locate this information and have tracking questions about your shipment, just give us a call and a representative can assist you. 1-800-310-3469
8. Do I save money by placing larger orders?
Yes. Our products are sold in different packages to offer additional savings to you. Check out our specials on each product page.
9. Where is MaxGenics located?
Our headquarters are located in Los Angeles, California. We work with research facilities around the Los Angeles area and have a distribution center in both Los Angeles and the Midwest. All of our products are manufactured in the USA.
10. Why should I purchase from MaxGenics?
So many nutritional supplement companies are similar these days. We know we have competition, and we welcome it. We believe we have superior products, excellent customer service, and an intimate understanding of nutrition and health. Read our mission statement and the principles we established that set us apart.